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Identity Theft & Fraud Protection

Tips for staying safe online:

Ensuring your personal information remains safe and secure is our priority.  Finding out your identity has been stolen has damaging effects on your life including your finances, medical records and reputation.

Golden Plains will never send you an email asking for personal information such as your account number, PIN number, social security number or login information.

How we keep your information secure:

  • Access to your information is restricted to employees with specific business purposes. Our employees are trained to maintain confidentiality and member privacy.
  • We do not share your information with third parties except as required or allowed by law and as necessary to provide you with services.
  • Our systems are equipped with computer virus protection, intrusion detection and firewalls, which block access by unauthorized individuals or networks.
  • Our website is VeriSign (SSL) certified which means information exchanged with any address beginning with “https” is encrypted before it is transmitted.

Below are additional tips to protect yourself online and to prevent becoming a victim of fraud.

Best practices for staying safe online:

  • Use strong passwords including a combination of letters, numbers, and symbols.
  • Use different passwords and change them regularly.
  • Never share your password with a 3rd Party app.

Best practices for fraud prevention:

  • Monitor your credit regularly. Obtain a free copy of your credit report once a year from AnnualCreditReport.com.
  • Check your bank statements often to catch unauthorized transactions or errors.
  • Setup online banking alerts.
  • Beware of phishing emails and texts asking for personal information.
  • Never provide personal or financial information through email, text message or over the phone.
  • Immediately report lost or stolen cards or checks.
  • Place a fraud alert with all credit bureaus as soon as you suspect suspicious activity. 
  • Shred financial documents such as bank statements and unused financial solicitations before tossing them.
  • Keep your personal documents safe. E-statements are one way to keep your personal information safe.

If you ever feel like you have been a victim of fraud, please contact us immediately at 1.800.825.7661.