We know you want and need quick access to your accounts. Now you can simply dial in to our toll-free number to self-service your accounts.
Phone
Our interactive voice response (IVR) payment system was designed to make your dial-in experience easy and convenient. IVR is available 24-hours a day, 7 days a week, with no fee. Simply call us at 1.833.886.6125 to make a loan payment.
To make a payment, you will need the following information:
- Phone number listed on account associated with loan.
- With multiple account numbers associated with the same phone number, you will also be asked your member number.
- The last 4 of the primary account holder’s social security number.
Online
To make a digital payment, you will need the following information:
- Member number.
- The last 4 of the primary account holder’s social security number.
- Birth Year of primary account holder.
- Email address to receive confirmation receipt.
You can make a payment with a debit card or another financial institution’s bank information. Payments made before 5pm on a business day will be processed that same day. If a payment is made after 5pm or on a weekend/holiday the payment will not process until the next business day. VISA and Mortgage payments will take 2 business days to post to a loan.
Self-serve payments are only one call away. Enjoy the convenience of being able to call in and make a loan payment for free with no wait time.