How do I become a member?
Anyone who resides in Kansas (except Johnson county), members of their family, employees of the credit union, members of the Friends of Lee Richardson Zoo and the Leave a Legacy Foundation, and organizations of such persons are eligible for membership. All you have to do is open a savings account and maintain a $10 balance, and you can become a member, too!
Can GPCU meet all of my financial needs?
Yes! With locations throughout Central, Western and Southeast Kansas, Golden Plains Online, Online Bill Pay, GPCU Mobile, Mobile Deposit, Mobile Wallet, e-Statements, Direct Deposit and ATMs, everyday financial activities can be transacted through Golden Plains. Contact us about how we can help you.
What are GPCU's hours, locations and contact information?
View our Locations & Hours.
How do I apply for a loan?
In person, by mail, or through our online applications.
Are GPCU's savings accounts insured?
Yes. All savings accounts are insured up to at least $250,000 by the National Credit Union Share Insurance Fund.
How can I make a deposit?
During GPCU's business hours, you can make a deposit at one of our many locations. You may also make a deposit in the lobby at a teller window or at one of our drive-up windows, at an ATM, night deposit, direct deposit, mobile deposit or by mail.
What online services are available?
Perform money management tasks easily with Golden Plains Online. View balances, transfer funds, access e-Statements, make a loan payment, pay bills & more. With GPCU Mobile, you can download our mobile app and view current account balances, pay bills and transfer funds between your accounts from your smartphone, iPad or tablet. With Mobile Deposit, quickly and easily deposit a check to your account using a mobile device. Mobile Wallet makes store and restaurant checkouts faster when you pay securely via a mobile device.
e-Statements give you secure access to electronic statements 24 hours a day.
What is Online Bill Pay?
Online Bill Pay is a FREE and convenient way to make payments without writing a check. The funds are automatically deducted from your checking account to make your payment.
Why can't I have bills paid from my savings account?
By federal regulation, your savings account is classified as a nontransactional account. This does not apply to checking.
Is there a limit to the number of transfers I can make in a month?
Yes. U.S. Government Regulation E limits you to six electronic or telephone transfers per share account per month.
How do I set up Direct Deposit on my payroll check?
If your employer participates in a direct deposit program, simply contact us or visit a Member Service Representative at any branch. GPCU will provide the routing and transit number which your Human Resources or Payroll department will need to process the direct deposit.
How do I set up Direct Deposit for my Social Security check?
Contact a Member Service Representative to obtain the routing and transit number. Next, contact the Social Security Administration at 1.800.SSA.1213 and provide them with your social security number, the name on your check, your account number at GPCU and GPCU's routing and transit number. The SSA will mail you a notice before your Direct Deposit begins.
How can I get information about my account by phone?
You’re mobile. Now your money can be, too! GPCU Mobile allows members with a Golden Plains Online account to view balances, transfer funds, pay bills and more. Download our mobile app today!
Can I look at all of my transactions at any time?
Yes. With Golden Plains Online, you have access to your account information 24 hours a day, 7 days a week. Mortgage information is also available through Golden Plains Online.
Are wire transfers possible to and from my GPCU checking account?
Yes. Funds can be transferred to and from GPCU accounts by wire transfer or Automated Clearing House debits or credits. Visit a Member Service Representative at any branch for details.
What is a VISA Debit Card?
GPCU's VISA Debit Card allows members to access their funds through ATMs, make purchases anywhere VISA is accepted and makes cash advances at any financial institution that accepts VISA.
How and when will my Christmas Club Savings funds be disbursed?
On November 5th, the funds in this account will be automatically disbursed to your designated share account.