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TruStage Payment Protection Claims Portal

Be ready for whatever life brings your way. Together with TruStage™, we are here to guide you through filing your insurance claim. Receive the best support possible when you need it most.

File a Claim

Payment Protection Claims

Credit Life, Credit Disability or Involuntary Unemployment Insurance claim? We are here to help!

In your time of need, our claims process is simple for covered events. If you have Credit Life or Credit Disability on your loan, use this online claim process to file your insurance claim quickly and easily.

  • Life
  • Terminal Illness
  • Accidental Dismemberment
  • Hospitalization
  • Family Medical Leave
  • Loss of life of a dependent
  • Disability
  • Involuntary Unemployment

If you prefer, call 1.800.621.6323 to begin the process and a TruStage™ claims specialist will assist you.

Credit Life and Credit Disability Insurance, underwritten by CMFG Life Insurance Company (Home Office: Waverly, IA), is optional to  purchase and will not affect your application for credit or the terms of any credit agreement required to obtain a loan. Certain eligibility 
requirements, conditions and exclusions may apply. Please contact your loan representative or refer to the Group Policy for a full  explanation of the terms. Base Policy Nos. CI-MP-POL, CI-SP-POL, B3a-830-0996, B3a-800-0695, B3a-800-0288, CI-MP-CE-POL; CI-MP-OECC-POL; CI-MP-OE-POL; B3a-800-0992.

Debt Protection is optional and will not affect your application for credit or the terms of any credit agreement required to obtain a loan.  Certain eligibility requirements, conditions, and exclusions may apply. Please contact your loan representative or refer to the contract for 
a full explanation of the terms. You will receive the contract before you are required to pay for Debt Protection. You may cancel the  protection at any time. If you cancel protection within 30 days you will receive a full refund of any fee paid.

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